How can we help you?

Synchronization is usually required to set up your account. You'll be able to access all the benefits of a web customer account the very next day.

Make sure you're logged in to your customer account via the login box in the top right-hand corner of your screen before you start shopping.

For all requests relating to the manual modification of clothing, we invite you to contact us directly to create the request.

We will be happy to assist you with this request. Please contact us and we'll make the connection with the sender.

Yes, you will! You'll receive a tracking number so you can follow the progress of your order and get an approximate delivery date. You can also view the progress of your order in your web customer account.

Check the spam section of your inbox, as it might be there. Still not there? Contact us today!

There are several reasons why you may not be able to find your product by entering it in the search bar. First, make sure you have the right product code when you do your search. Then, make sure you don't use long sentences in your search and that the products you want are still active.

We advise you to narrow down your search, simply by using the search filters on the vertical bar on the left of your screen while shopping in a specific product category.

No problem at all! Products not in stock can be obtained by special order. Additional delivery time is to be expected.

If you're not sure it's the right product, please let us know by contacting us. Together we'll confirm that the product is indeed the one you want.

Don't worry, you've only paid once. You may receive two separate emails after you place your order. The first is your bank authorization, and the second is your order confirmation.

We will be happy to assist you with this request. Please contact us and we'll make the connection with the sender.

Yes, you will! You'll receive a tracking number so you can follow the progress of your order and get an approximate delivery date.